Customer Reviews
Here at Grain & Frame, we pride ourselves on sourcing and manufacturing some of the finest furniture, as well as providing prompt and excellent services – but of course, we’re going to say that.
Don’t just take it from us – listen to our customers. Here are all of the customers that have bought with us and want to let know everyone else know what we have to offer.
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From initial order to delivery, Grain and Frame have proved faultless in their approach to what they do and their customer service.
I placed an order for a table, 4 chairs and a bench and was kept updated throughout the process (I had a couple of questions on sizes and the response was super quick and reassuring). The fast delivery (compared to so many other companies that seem to take weeks and weeks) was very impressive - everything arrived when we were told it was and we were kept updated.
Assembly of the table and bench was very easy (there is a helpful video and clear instructions)
I had looked at similar items at John Lewis, but the quality of tables they had doesn’t even come close. These are far superior and will clearly last a very long time.
Thank you Sam and team - many companies could learn from you!
I placed an order for a table, 4 chairs and a bench and was kept updated throughout the process (I had a couple of questions on sizes and the response was super quick and reassuring). The fast delivery (compared to so many other companies that seem to take weeks and weeks) was very impressive - everything arrived when we were told it was and we were kept updated.
Assembly of the table and bench was very easy (there is a helpful video and clear instructions)
I had looked at similar items at John Lewis, but the quality of tables they had doesn’t even come close. These are far superior and will clearly last a very long time.
Thank you Sam and team - many companies could learn from you!
Really recommend - very happy with our table!
Just taken delivery of my Grain and Frame small 4 to 8 seater solid oak Natural Scandinavian extendable table. I couldn’t be more pleased with the table or the personal service received in contact emails from the company founders. From first sending off for the free wood samples to follow up and onto easy swift ordering and fast delivery process. The table is absolutely ideal for our needs. It’s a small 4 seater which suits my husband and I on a daily basis. We also purchased two extension leaves because we want the ability to be able to seat 8 people on family occasions etc. The great thing is the various table options available. If you only want to extend for up to 6 people capacity, you only need order the one extension leaf option. The flexibility of options is really useful. We are very impressed with the design together with the ease with which the spare extension leaves can be quickly attached. The quality of the table is really excellent. The profile of the table top is slim and modern and yet it has a good weight to it. It is not flimsy in any way at all and looks and feels extremely good quality. The shape of the table legs are very attractive too. We would highly recommend this table and the service that Grain and Frame offer. Can you tell we are very happy customers?
Looked for ages for perfect table and chairs and found them at Grain and Frame . From start , sending wood samples , to finish , delivery of the furniture , the service was great .
The dining set is solid wood and very stylish . The chairs with Danish cord seats are comfortable and complement the table well .
I use the bench as side table as well as a bench seat when needed .
Already been admired by friends and family !
The dining set is solid wood and very stylish . The chairs with Danish cord seats are comfortable and complement the table well .
I use the bench as side table as well as a bench seat when needed .
Already been admired by friends and family !
Love my table and how versatile it is with two extension leaves. Was easy to put together and delivery was seemless. Perfect for a small or larger family gathering or just everyday use. Looks a cut above!
We ordered the 6-seater dining table and bench and we are very happy with it. It looks great and it's quite solid, but still elegant and easy enough to maneuver. Can definitely recommend!
The customer service was great as well, very quick and on point
The customer service was great as well, very quick and on point
Love my dining set, beautifully made and amazing customer service! I would highly recommend!
A bit hesitant to give a really positive review as when I was looking to buy a dining table, these got so many good reviews, I was concerned they were not genuine, but I did some research and they looked legit, so went for it.
Ended up buying the 1.8m natural oak with 1 extension plus 6 Scandinavian oatmeal chairs.
Ordered last week and arrived today, and very pleased so far. Quality is great, beautiful surface and everything is very solid (it's a heavy bit of oak).
Table is extremely easy to assemble, chairs have a lot more bolts, but still pretty easy (just make sure you check the 2 leg pairs are the right way round - then check again).
An indication of the quality for me was the packaging. It was amazing with plywood packing to ensure things don't get damaged.
Delivery by BJS was great too - gave a time slot and was here on the dot with a call on route.
Ended up buying the 1.8m natural oak with 1 extension plus 6 Scandinavian oatmeal chairs.
Ordered last week and arrived today, and very pleased so far. Quality is great, beautiful surface and everything is very solid (it's a heavy bit of oak).
Table is extremely easy to assemble, chairs have a lot more bolts, but still pretty easy (just make sure you check the 2 leg pairs are the right way round - then check again).
An indication of the quality for me was the packaging. It was amazing with plywood packing to ensure things don't get damaged.
Delivery by BJS was great too - gave a time slot and was here on the dot with a call on route.
Delighted with our new table and chairs - looks and feels beautiful. Ordering , Service and delivery very efficient. Lots of information provided and an altogether seamless experience
Love our new table and chairs. Ordered the 6-10 extending table with chairs and bench. Very happy with service start to finish.
